Services : Managed IT

With Cyber Essentials Plus, you’ll strengthen your cybersecurity framework by undergoing a comprehensive assessment and verification of your security controls. This certification ensures that your business meets rigorous standards for protecting against common cyber threats. Achieving Cyber Essentials Plus not only boosts your security posture but also provides peace of mind for your business, customers, and partners, demonstrating your commitment to safeguarding data and privacy.

Let us help you modernise your phone systems with a tailored VoIP solution designed to fit your specific business needs and budget. Our VoIP services offer cost-effective, scalable, and flexible communication tools, including features like video conferencing, call forwarding, and voicemail-to-email. We ensure seamless integration with your existing systems, empowering your team to collaborate efficiently from anywhere, while reducing overall communication costs.

We provide cost-effective hardware solutions to meet the unique needs of your business. From sourcing the best equipment to handling installation and setup, we manage the entire process for you. Whether you need laptops, desktops, servers, or networking devices, we ensure your team is equipped with reliable, high-performance tools that enable productivity, collaboration, and growth.

With our Microsoft 365 tenant management, you can focus on growing your business while we take care of your cloud environment. We ensure that your Microsoft 365 setup runs efficiently and securely, handling everything from user management and security settings to software updates and compliance. This allows you to maximise productivity, reduce risks, and maintain a smooth, secure operation.

Stay secure with regular updates to ensure your systems are protected against the latest threats. Our proactive update management service keeps your software, applications, and security patches up to date, addressing vulnerabilities before they can be exploited. This reduces downtime, enhances performance, and ensures compliance with industry standards, helping you maintain a secure, efficient IT environment at all times.

Traditional antivirus solutions are no longer effective. The days when basic, free, or low-cost antivirus software could protect your devices are over. Modern attacks on Windows often use scripts and built-in system features, making it harder for traditional antivirus to detect them. Our solution uses EDR technology - behavioural analysis to identify threats that conventional methods miss, offering stronger protection.

Every one of our customers requests an email signature, so we’ve made it part of our package. Our email signature management solution simplifies the entire process, making it easy to manage signatures and disclaimers across all devices. This ensures your brand identity and messaging remain consistent, regardless of where or how your team communicates.

Our password manager securely stores your passwords and two-factor authentication keys in an encrypted vault, ensuring only you can access them. It offers quick autofill with short keys, making logins faster and easier across devices. With strong encryption and secure hosting, it provides a reliable way to keep your passwords and sensitive information safe.

In addition to our security awareness training, our team will simulate real-world tactics used by cybercriminals. Phishing and spear-phishing attacks are responsible for compromising far too many businesses. With targeted attacks on employees becoming increasingly common, it’s essential to ensure that your entire team knows how to recognise and report phishing emails.

Microsoft 365 has become a major target for hackers. Beyond email, your business is likely storing important data in Teams, OneDrive, and SharePoint. If a hacker gains access to one of your Microsoft 365 accounts, it can result in the theft of critical data and open the door to further attacks on your team, clients, or suppliers. When we take on a new client, we enhance their Microsoft 365 security and monitor their accounts for any suspicious activity.

Hackers are working around the clock, attempting to get a foothold into your business to steal your valuable data. Our third-party, expert security team watch over our client’s devices 24/7 for any signs that hackers are trying to break in. Think of this like a security monitoring team watching the CCTV at your premises and alerting the police to potential criminal activity.

Though considered basic by today’s standards, a virus scanner remains the first line of defense. Our virus scanner offers real-time protection, constantly monitoring your system for malware, viruses, and other threats. It uses advanced algorithms and signature-based scanning to detect, quarantine, and remove harmful files, ensuring your system stays secure from potential attacks.

Easily manage and secure your organisation’s PCs and Macs with centralised control, enabling seamless oversight across all devices. Our solution simplifies software updates, enforces security policies, and ensures robust protection against threats, no matter where your team works. Whether in the office or remotely, you can efficiently monitor performance, address vulnerabilities, and maintain compliance, all from one central platform.

We’re a team of problem solvers, ready to tackle whatever challenges come your way. Whether it’s getting locked out of your account, dealing with email issues, or handling more complex cybersecurity threats, we’ve got you covered. With a dedicated IT team, you can count on us for quick solutions. Our average response time is under 30 minutes. We include unlimited remote and on-site IT support to keep your business running smoothly.

Let us handle your third-party application updates, ensuring that your software is always up to date with the latest features and security patches. We take care of the entire process, from monitoring for new updates to deploying them quickly across your systems. This allows you to focus on running your business with peace of mind, knowing your applications are secure and optimised.

We provide on-site callouts whenever you need us, ensuring that expert support is always just a phone call away. Whether you’re facing technical issues, need hardware installation, or require urgent assistance, our team is ready to visit your location and resolve problems quickly and efficiently. We prioritise your business’s needs to minimise downtime and keep operations running smoothly.

Many businesses assume that Microsoft 365 automatically handles the backup of all data, including emails and files stored in Teams, OneDrive, and SharePoint. Unfortunately, this misconception can leave businesses vulnerable. The responsibility for protecting and recovering your critical data still falls on you. To address this gap, we put in place a reliable third-party cloud-to-cloud backup solution.

With our network management services, you gain a resilient, secure network that ensures your business operations run smoothly and efficiently. We proactively monitor, maintain, and optimise your network infrastructure to prevent downtime, enhance performance, and protect against security threats. Our expert team provides continuous support, ensuring your network is always reliable, secure, and able to scale with your business needs.

We provide round-the-clock hardware monitoring, identifying and resolving issues before they impact your business operations. Our proactive approach ensures that potential problems are addressed swiftly, minimising downtime and preventing costly disruptions. With continuous monitoring, we keep your hardware running smoothly, so you can focus on growing your business with confidence, knowing that your systems are always in safe hands.