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Managed IT Support

Whether you’re in need of a fully outsourced IT support partner or your internal IT team requires additional cybersecurity expertise, Zaltek is the perfect fit for your needs. Our services are tailored to help safeguard your business from evolving cyber threats while ensuring seamless IT operations.

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PACKAGES & QUOTES

Cyber Security focused IT Support

Choose from Zaltek’s Essential, Professional, or Ultimate IT packages, each offering progressively advanced cybersecurity features. Whether you’re looking for basic IT management or enhanced protection against sophisticated threats, our packages are designed to meet your business’s growing needs.

Cyber Security

Anti Virus

Microsoft 365 Security

Advanced Endpoint Security

Simulated Phishing Training

Cyber Security Training

Secure Password Manager

Cyber Essentials Support

Cyber Essentials Plus Support

24/7 Security Operations Centre

Support Suite

Unlimited Support

Endpoint Device Management

Device Monitoring

Windows Patching

Microsoft 365 Tenant Management

Hardware Procurement

Microsoft 365 Backups

On-site Support

VoIP Services

Managed Email Signatures

3rd Party Software Updates

Network Management

PR* = Preferred Rate

In the package

CYBER SECURITY

How secure is your business?

Discover Zaltek’s Cyber Security-focused Managed IT offer, brought to life by our AI-powered voiceover.

CYBER SECURITY

Is your business truly secure?

Discover Zaltek’s Cyber Security-focused Managed IT offer, brought to life by our AI-powered voiceover

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Assessment

We’ll perform several checks

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Get Access to Support

You’ll get access to our experts

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Successful Partnership

Get excellent long term support

Book a Call

We’re excited to hear from you

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Assessment

We’ll perform several checks

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Recommended Package

Choose a plan

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Our Onboarding Process

Our efficient onboarding process swiftly integrates one of our IT solutions into your business. Start your journey with Zaltek today and transform your IT experience.

Ready to begin? Book a call

Book a Call

Let’s discuss your IT needs.

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Get Access to Support

Instant access to our expert team.

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Successful Partnership

Enjoy long-term IT support and success.

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Assessment

We’ll evaluate your current IT setup.

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Recommended Package

Choose a solution tailored to your business.

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Book a Call

We’re excited to hear from you

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Assessment

We’ll perform several checks

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Get Access to Support

You’ll get access to our experts

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Recommended Package

Choose a plan

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Successful Partnership

Get excellent long term support

Ready? Let's Talk

Frequently asked questions

  • Do you provide services to support an in-house IT team?

    Absolutely! We work closely with our clients team to provide complementary support.  At Zaltek, we step in as an extension of your in-house team. We bring specialised skills, tools, and experience to help lighten the load, enhance collaboration, and make your IT infrastructure more efficient and secure.

  • What additional costs should we consider alongside the Managed IT Service?

    Our fully-inclusive Managed IT & Cyber Security service is designed to avoid constant upselling or pushing add-ons.  However, there are a few options that we keep separate from our Managed IT Service, as they don’t benefit all clients equally.

     

    Microsoft 365 licenses are not included in our package price. We do this to ensure you’re getting the most cost-effective licenses for your specific needs.

     

    Additionally, many of our clients opt for our hosted VoIP telephone solution, which we can quote based on your unique requirements.

  • How can we protect our business from being hacked?

    We can not guarantee 100% protection against cybersecurity threats, however, what we can do is significantly reduce and mitigate the risks.  We put “controls” in place, implementing multiple layers of protection.

     

    As a cyber aware business you need to play your part by following our recommendations and guidance.  It can be a steep mind shift, but we’ll help you along the journey.

  • What cybersecurity certifications do you hold?

    As a company, we are Cyber Essentials certified and also ISO 27001 certified. We are trusted by the UK Government to manage their IT, which requires rigorous proof of our security practices.

     

    Cyber Essentials is a government-backed certification designed to promote higher standards of cybersecurity resilience within UK businesses. ISO 27001 is the international standard for information security management, ensuring that we meet strict protocols to protect sensitive data.

     

    By partnering with Zaltek, we ensure that every client meets both Cyber Essentials and ISO 27001 standards, strengthening their cybersecurity posture.

  • Which areas are covered by your inclusive on-site support?

    We provide inclusive remote and on-site IT support across Newcastle, Sunderland, Durham, and Middlesbrough.

Get In Touch

Ready to Get Started?

Are you ready to partner with Zaltek? Do you have questions? Would you like to provide some feedback? We’d love to hear from you – use this form to get in touch and we’ll get back to you as soon as possible.

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