By integrating AI into business process automation, we unlock incredible opportunities. It allows us to process diverse data sources, analyse sentiment, and even capture opinions—completely transforming how tasks are handled. The result? Greater accuracy, faster workflows, and more time for teams to focus on strategic, high-value work.
Business Automation using AI
What’s an LLM ?
A Large Language Model (LLM) is a type of AI that’s trained on massive amounts of text to understand and generate human-like language. It’s used for things like answering questions, writing content, or summarising information. Think of it as a tool for tackling language-based tasks quickly and effectively, with applications across many industries.
Auomate repetitive tasks
Automation is useful when repetitive tasks consume time and resources, such as data entry, file management, or sending notifications. It’s ideal for improving accuracy, speeding up processes, and freeing up teams for strategic work. From integrating apps to managing workflows, automation streamlines operations, reduces errors, and helps businesses scale efficiently without adding overhead.
Natural Language Processing
NLP enables AI to understand, interpret, and respond in human language. This capability is key for automating communication-based tasks, such as assisting customers, creating content, and analysing sentiment and opinion.
How do we keep data within your IT estate when using AI ?
We utilise hosted AI models like Llama that operate entirely on your own infrastructure. This ensures that all data processing and analysis occur locally, maintaining strict data privacy and security. By keeping your data on-premises, you retain full control over sensitive information without the need to transfer it to external servers or third-party services.
BENEFITS
Why Zaltek's Business Automation Services Can Help You
Reduced Labour Costs
Automation handles repetitive tasks like data processing and scheduling, cutting down the need for manual input. This helps businesses save money while allowing employees to focus on higher-value work.
Data Security and Compliance
Using AI models hosted within your own infrastructure keeps sensitive data secure and private. You stay in control of your information without needing to depend on external servers.
Improved Customer Interaction
AI powered by Natural Language Processing (NLP) understands and responds to customers naturally. It streamlines tasks like answering queries and analysing sentiment, helping businesses offer faster, more personalised support.
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Why Zaltek?
Contact us today to learn more about our unlimited IT support services and how we can help your business achieve its full potential.
Experience
Our technicians are highly experienced and can resolve issues quickly.
Service
You won’t experience any lengthy call centre processes – we only do direct-to-technician support.
Modern
Starting out life as a software development company means we know the cutting-edge tools you’ll benefit from.
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