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Are you ready to partner with Zaltek? Do you have questions? Would you like to provide some feedback? We’d love to hear from you – use this form to get in touch and we’ll get back to you as soon as possible.

Address

Q16, Quorum Business Park Benton Lane Newcastle Upon Tyne NE128BX

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0191 406 3555

hello@zaltek.co.uk

support@zaltek.co.uk

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Frequently asked questions

What are the benefits of outsourcing IT management to an MSP?
Outsourcing IT management to an MSP offers several advantages, including access to expert technical support, proactive monitoring, and maintenance of your systems, and cost savings from reduced downtime and more efficient operations. It also allows you to focus on your core business activities while we handle your IT needs, ensuring your technology infrastructure is reliable, secure, and up-to-date.
How does your MSP ensure data security?
We prioritize data security by implementing industry-leading security measures, including regular software updates, network monitoring, and advanced threat detection. Our team also conducts regular security audits and provides employee training to minimize risks. Additionally, we use encrypted backups and secure data storage solutions to protect your business from data breaches and other cyber threats.
What industries do you specialize in?
We serve a wide range of industries, including energy, healthcare, finance, legal, manufacturing, and retail. Our team has the expertise to understand the unique IT needs and compliance requirements of each sector, ensuring that we provide tailored solutions that meet your specific business goals and regulatory obligations.
What kind of support can I expect from your MSP?
Our MSP offers comprehensive support, including 24/7 monitoring, remote and on-site technical assistance, and a dedicated helpdesk for prompt issue resolution. We pride ourselves on delivering fast, responsive support to minimize downtime and keep your business running smoothly. Whether you need immediate help or ongoing IT management, we’re here to support you.
How does your pricing structure work?

Our pricing structure is designed to be transparent and flexible, with various service packages tailored to different business sizes and needs. We offer flat-rate monthly fees for predictable budgeting, and our services can be customized to include only what you need, ensuring you get the best value for your investment. We also provide detailed reporting so you can see the impact and value of our services.